Kudos - Laurell Technologies - spin coaters, spin processors and more

We thought our potential customers would like to see how our present customers feel about us...so we started keeping track.

If these are your comments, Thank You!

This comment was received on Friday, June 18, 2010
"… good experience with Laurell spin coater, when I was in US. This is the reason that I decided to buy Laurell again"

This comment was received on Wednesday, May 12, 2010
"Many thanks for your great support!"

This comment was received on Wednesday, April 21, 2010
"We received our WS-650 on Apr.12, installed it, and so far it's been great. We're very pleased with the spin coater, and with Laurell customer service in general."

This comment was received on Thursday, January 28, 2010
"I downloaded it, and it worked perfectly first try. Thanks again so much for your help. Laurell rocks."

This comment was received on Thursday, January 21, 2010
"We are very satisfied with our purchase because the Laurell's spin coater is excellent and very robust."

2009

This comment was received on Monday, November 30, 2009
"I'm writing to you to thank you for the help and assistance you gave us with our spin processor, it's working very well now. It's remarkable for us the excellent customer & technical service you have provided, even in the distance, we really appreciate it."

This comment was received on Friday, October 16, 2009
"As you know we have specified a number of Laurell systems in [cities in which systems were installed] and have been extremely happy with them."

This comment was received on Friday, September 18, 2009
"I think the design of the Laurell spinners is superior to many competitors' designs."

This comment was received on Wednesday, September 02, 2009
"I was losing about 50% of my (very expensive) GaAs chips as 'fly-aways'. The (Laurell) fragment adapters work perfectly — the anxiety I had when starting my 5000rpm spins is completely gone!! I didn't even need to consider the alternative of wax mounting that we'd discussed … Thanks for all your help, and for a great product!"

This comment was received on Wednesday, August 05, 2009
"I appreciate how smoothly this purchase went, and look forward to working with Laurell in the future with spin coating applications."

This comment was received on Wednesday, July 29, 2009
"Thanks so much for your suggestion — you folks are much more than manufacturers of high-tech semiconductor processing instrumentation... you're a valuable resource to us researchers involved in semiconductor work and solid-state device fabrication!! Thank you."

This comment was received on Friday, June 26, 2009
"No problem to use me as a reference … the tool is performing very well and many of (the) other group members are amazed about our way of etching, certainly concerning the reproducability [sic] of it."

Comment from a very happy EDC-650Hz-23TFM customer after nearly 6 months of use.

This comment was received on Friday, June 19, 2009
"The spin coater has been a dream to use. I am very pleased with the purchase."

This comment was received on Thursday, June 11, 2009
"The result is excellent, it even surpassed the [prominent competitor stated] — 0.5% uniformity, minimum particulates due to minimum or zero flashbacks from the wall chamber. Motor [runs] quietly."

The above comment was received from a new process engineer, who has never used a Laurell, referring to a coating process being performed in a nine-year-old WS-400A-6NPP-Lite system with photoresist thickness range 30-200nm, feature line width of 45-65nm.

This comment was received on Wednesday, June 10, 2009
"I have been very impressed with Laurell Technologies at every step of ordering and setting up this equipment."

This comment was received on Friday, May 22, 2009
"Late last year we purchased a WS-650Sz-6NPP-Lite Spin Processor from (you). We're really impressed with the unit and are considering purchasing another."

This comment was received on Monday, March 16, 2009
"I was pleasantly surprised [with] the goodies I got. I will mention about your generosity in the staff meeting."

This comment was received on Sunday, March 01, 2009
"…your service is excellent!"

This comment was received on Thursday, February 26, 2009
"I love your tools."

This comment was received on Friday, February 06, 2009
"Thank you so much for your highly efficient work. We appreciate it very much."

This comment was received on Wednesday, February 04, 2009
"We have now used our Spin Coater for a while and are quite pleased with the performance of the equipment."

2008

This comment was received on Monday, November 17, 2008
"You may be interested to know that I purchased the equipment based on an extremely positive referral from (an existing Laurell WS-650Sz customer)."

This comment was received on Friday, November 14, 2008
"I appreciate the way you do business. I always keep companies like yours in mind for future purchases."

This comment was received on Tuesday, January 08, 2008
"Usually people tend to complain when they're dissatisfied, I'd like to praise you for the quality of your support, it was quick and efficient."

2007

This comment was received on Friday, November 30, 2007
"I had the opportunity of using this identical spin coater some months ago, was impressed with its quality and practicality, and am looking forward to obtaining a new one. Thanks again for your trouble and quick response."

This comment was received on Tuesday, October 30, 2007
"...an increase in etch depth uniformity in both two (3%) and three (13%) inch wafers after the PEG (Laurell Technologies Corporation's Pneumatic Exhaust Generator PEG-1)"

This comment was received on Thursday, April 19, 2007
"It looks good, we are impressed with your workmanship [on the new, custom, vacuum chuck]."

This comment was received on Tuesday, April 03, 2007
"At this moment we have no probelems [sic] with the spin-coater and are very pleased with it! We already have experience with spin coating (karl suss gyroset 8 RC) and I have to admit that yours works perfect and simple! We are so pleased we want to order another one!"

2006

This comment was received on Tuesday, November 21, 2006
"Thank you for the e-mail, it is refreshing to see that there are companies out there that still realise the value of customer service!"

This comment was received on Tuesday, October 17, 2006
"Thank you very very much for the fast and immediate indications. The valve was stuck for some reason, but on the manual there are very clear and very well illustrated indications (this is very strange for scientific instrumentation, really, usually is not like that) on how to do for disassembling and cleaning the valve. I confirm that I am quite satisfied of the apparatus, really I have a good opinion on it."

This comment was received on Friday, August 25, 2006
"I have learned from my colleagues that yours is the best…"

This comment was received on Friday, August 18, 2006
"Thank you so much for the expeditious handling of our order. We received the spin-coater this morning and are busy setting it up for use by this afternoon – right on schedule! I would like to convey my sincere appreciation for the high level of professionalism and customer attentiveness provided at every level of your company. It’s comforting to know that old-fashioned American quality, expertise, and personalized customer support is still alive and well. Please forward my remarks to your colleagues and thank them on my behalf."

This comment was received on Tuesday, April 11, 2006
"The drain cup is extremely helpful while operating the spin coater. It effectively collects drainage run off of additional film solution while in operation. I found this allowed me to focus more of my attention on my spin coating process as opposed to having to worry about where the film waste ends up. Also, it provides the additional benefit of collecting all the waste in one place. This is an extra optional add on that I feel should come standard for all spin coater sold."

This comment was received on Tuesday, March 14, 2006
"I thank you for your very fast and constructive assistance"

This comment was received on Thursday, March 09, 2006
"I appreciate your great support."

This comment was received on Tuesday, February 28, 2006
"I appreciate your great support."

This comment was received on Thursday, February 09, 2006
"The new spinner is working really well thanks! Just thought I'd let you know."

This comment was received on Wednesday, January 18, 2006
"Thank you very much for your support. I really appreciate it."

This comment was received on Thursday, January 05, 2006
"(after 7 years and several systems) It was a pleasure using Laurell Technologies products, and will gladly endorse your products to anyone."

2005

This comment was received on Thursday, December 15, 2005
"Thank you so very much for sending me the o-rings and test instruction. I'm so impressed with Laurell's customer support service, and I am glad to have chosen Laurell's products. I really appreciate your help."

This comment was received on Friday, November 25, 2005
"I have to say that I am VERY impressed with the quality and support material...it is not often that I am prepared to say that I am impressed, but this equipment does show a great deal of thought and care through design to construction and support."

This comment was received on Monday, November 07, 2005
"Everything works great, and it definitely is the best design on a spin coater that I’ve seen."

This comment was received on Wednesday, November 02, 2005
"Thanks for following up, your company has been very easy to work with."

This comment was received on Tuesday, September 27, 2005
"I have been impressed by Laurell's overall support."

This comment was received on Wednesday, August 31, 2005
"Thank you for your follow-up. I am seeing that service is very good with Laurell!"

This comment was received on Tuesday, August 23, 2005
"The spin coater was here this morning at my desk (what service!). Thank you…"

This comment was received on Thursday, August 18, 2005
"The spin coater is working very well, indeed…"

This comment was received on Wednesday, August 10, 2005
"The spin processor is working very well and all of us...were impressed at the speed in which shipment was made. Thank you very much"

This comment was received on Monday, June 27, 2005
"...we are extremely happy with the quick turn around on delivery…"

This comment was received on Monday, June 13, 2005
"...Thanks for the quick delivery…"

This comment was received on Thursday, June 09, 2005
"Thanks for the very fast shipping of the unit!"

This comment was received on Tuesday, March 29, 2005
"I've got [sic] spinner last week, and already installed it. It works great!"

This comment was received on Tuesday, March 29, 2005
"...we are very satisfied with the equipment...It does exactly what we need it to do. It is simple but reliable; the kind of technology I like"

This comment was received on Tuesday, March 01, 2005
"The spin coater looks wonderful!"

This comment was received on Thursday, February 24, 2005
"(referring to our Process Support Engineer) ...his help has been invaluable."

This comment was received on Wednesday, February 23, 2005
"...Again thank you for the excellent service."

This comment was received on Wednesday, February 09, 2005
"...Many thanks for all the help and for the efficient delivery."

This comment was received on Monday, February 07, 2005
"...we are happy with our Laurell spin coater. Furthermore, I used different spin coater brands in the past. When I compared them with our Laurell spin coater, in terms of cost and performance, I feel that I made a right decision."

This comment was received on Friday, January 28, 2005
" ...it has been a pleasure doing business with you again!"

2004

This comment was received on Tuesday, December 14, 2004
"...Your equipment is fantastic, your sales staff was motivated and informed, and you got it to me so fast I was startled."

This comment was received on Wednesday, December 08, 2004
"It is working really well......I will keep intouch [sic] as we may want another in the near future."

This comment was received on Wednesday, December 01, 2004
"...Thank you for your speedy turn around."

This comment was received on Wednesday, December 01, 2004
"...I have enjoyed working with Laurell Technologies..."

This comment was received on Monday, November 22, 2004
"...I really appreciate your help and the fast turnaround."

This comment was received on Thursday, November 18, 2004
"...I am very satisfied with the performance of the spin coater..."

This comment was received on Thursday, November 18, 2004
"...it is working very fine and we are very satisfied..."

This comment was received on Thursday, November 11, 2004
"...everything is working a absolute treat with the spin coater, and we are getting some very pleasing, highly reproducible results. So, if we end up publishing any work using your spin-coater, we will correctly acknowledge your company and equipment."

This comment was received on Thursday, November 04, 2004
"thanks for your spin processor, so far it is perfect."

This comment was received on Tuesday, October 26, 2004
"Thank you for all your support. It has been a great delight to interact with you and your company."

This comment was received on Monday, October 25, 2004
"The spin processor is performing splendidly."

This comment was received on Wednesday, October 13, 2004
"The spin processor is working very well. Thank you for the excellent assistance"

This comment was received on Wednesday, October 06, 2004
"...I also appreciate the professionalism and concern every member of your company that I have spoken with has shown in regards to this purchase."

This comment was received on Friday, September 24, 2004
"...we are very happy with it..."

This comment was received on Wednesday, September 22, 2004
"...I am pleased, very pleased, to tell you that your instrument is even better than expected...very impressed by the easiness [sic] of use and the reliability of your spin coater…"

This comment was received on Monday, September 20, 2004
"The spin coater is working like a charm..."

This comment was received on Monday, September 20, 2004
"...It is really easy to use and everyone in the lab is very happy with it..."

This comment was received on Wednesday, September 15, 2004
"Thanks very much for the fast delivery!"

This comment was received on Thursday, September 09, 2004
"The spin coater works very well for my application..."

This comment was received on Thursday, September 02, 2004
"...the spin processor works very well...I am very happy with it...Thank you again for the prompt processing of the order and the quick delivery."

This comment was received on Wednesday, August 25, 2004
"...it is really easy to use and everyone in the lab is very happy with it..."

This comment was received on Wednesday, August 25, 2004
"...the spin coater is operating very well and we are happy with our purchase."

This comment was received on Tuesday, August 24, 2004
"...spinner you sent arrived and is installed and [sic] working perfectly. Thanks so much for you [sic] amazingly quick response!..."

This comment was received on Wednesday, August 18, 2004
"...Thanks for a very quick delivery!"

This comment was received on Thursday, August 12, 2004
"...the best I've seen in a long time. (in reference to our manual)"

This comment was received on Monday, July 26, 2004
"Thanks for a very pleasant and professional service!"

This comment was received on Monday, June 28, 2004
"...The spin coater is working well..."

This comment was received on Monday, June 21, 2004
"...works nicely, thank you very much for your advice and for a great product..."

This comment was received on Thursday, June 17, 2004
"We are all very (exceptionally) pleased with the new spinner - thank you..."

This comment was received on Wednesday, June 16, 2004
"The coater is working well. Many Thanks"

This comment was received on Wednesday, June 16, 2004
"It has been great. Thanks so much for your help..."

This comment was received on Tuesday, June 08, 2004
"...I look forward to working with you again in the future."

This comment was received on Tuesday, May 25, 2004
"We really appreciate fast qualitative responses from Laurell, professional consultations given... Speaking honestly, Laurell gave the best service compared to other companies."

This comment was received on Friday, May 21, 2004
"The spin coater works brilliantly"

This comment was received on Thursday, May 13, 2004
"I would be happy to recomend [sic] your instrument"

This comment was received on Thursday, May 13, 2004
"Wow, thanks ... that is speedy delivery since, I didn't even know purchasing had processed our order and assigned a budget yet!"

This comment was received on Tuesday, May 11, 2004
"Our spinner works beautifully and we are very happy with it."

This comment was received on Tuesday, May 04, 2004
"Thanks for the great technical help I received..."

This comment was received on Tuesday, April 27, 2004
"...I'm delighted with the product. Again many thanks to you all"

This comment was received on Wednesday, April 21, 2004
"...have been incredibly helpful with their information, they are both an asset to your company."

This comment was received on Monday, April 19, 2004
"...The coater has been installed and is working flawlessly..."

This comment was received on Wednesday, April 07, 2004
"...The spincoater is working perfect [sic]"

This comment was received on Thursday, March 25, 2004
"We are very pleased with it! It is a vast improvement on our previous machine and pretty much perfect for our needs!"

This comment was received on Tuesday, March 23, 2004
"Thank you for the prompt delivery."

This comment was received on Friday, March 19, 2004
"We have tested the RD spin processor last week intensively for cleaning and drying 3" and 4" wafers after Cu CMP, and it seems to work very well."

This comment was received on Tuesday, March 16, 2004
"The spin processor works great."

This comment was received on Tuesday, March 09, 2004
"...thank you for your expedient delivery."

This comment was received on Tuesday, March 09, 2004
"...It has been a pleasure doing business with you."

This comment was received on Monday, March 01, 2004
"...Your service was irreproachable."

This comment was received on Friday, February 20, 2004
"...very happy with the spinner so far and it is a vast improvement over our old unit with many design features we like! ...and were thinking of purchasing another..."

2003

This comment was received on Friday, December 12, 2003
"I’ve been very content with doing business with you and you can be sure you will be the first company to be contacted if we need equipment of this kind. ... Of course you can use us as a reference, I'll be more than happy to help you."

This comment was received on Wednesday, October 08, 2003
"We have received, installed and tested the new spinner system and are very pleased with its performance."

This comment was received on Wednesday, September 24, 2003
"The spin coater is performing great."

This comment was received on Thursday, September 18, 2003
"Thank you very much for such a prompt reaction. It is a real pleasure to make [sic] business with you."

This comment was received on Thursday, September 04, 2003
"The spinner is indeed a valuable addition to our process capabilities...We are very satisfied of [sic] the build quality and performance and would recommend the system to others. We look forward to future sale opportunities with yourselves."

This comment was received on Tuesday, August 19, 2003
"Works great! Thanks. It was very easy working with your company."

This comment was received on Wednesday, March 26, 2003
"You have been very considerate and professional...and I truely [sic] appreciated your help."

This comment was received on Monday, March 10, 2003
"Thanks for the great service."

2002

This comment was received on Tuesday, November 26, 2002
"I tested the spin coatter [sic], it works great"

This comment was received on Tuesday, November 05, 2002
"I'm very happy. Thank you for the support"

This comment was received on Tuesday, November 05, 2002
"I must say, I'm very impressed with the diligence and speed of your response to my request. Thank you very much for your help. I look forward to recommending your products to my colleagues"

This comment was received on Thursday, October 31, 2002
"Everything is working perfectly! Thank you for the quick delivery!"

This comment was received on Wednesday, September 25, 2002
"It has been a real pleasure working with Laurell!"

This comment was received on Wednesday, April 03, 2002
"We received the Spin Coater very promptly and it is working great. Thanks for all of your help"

This comment was received on Wednesday, March 20, 2002
"I have this afternoon visited...to see the Laurell Technologies spin-coater unit and I must say that I was quite impressed. It was extremely quite [sic] and stable (even at 6,000 RPM) and was simple to operate and clean."

This comment was received on Wednesday, March 20, 2002
"thanx [sic] again for all your help. it is really nice to see a company go beyond 'normal' duties to assist someone. it will not be forgotten."

This comment was received on Thursday, March 14, 2002
"P.S. I noticed your web site has been updated recently (and is very nice and user friendly and fast loading)"

This comment was received on Thursday, February 21, 2002
"We have gotten very good results with the spinner. It is what we needed."

This comment was received on Thursday, February 07, 2002
"Thank you for your help. It is good to see a company stand by their products and respect people. In the future, I will look to your company first for equipment. Thanks again"

2001

This comment was received on Thursday, October 25, 2001
"Thank you for keeping us informed all the time. It is a pleasure to work with a company that is doing business in a professional way"

This comment was received on Tuesday, October 16, 2001
"So far we are quite happy with our spin coater. The chuck seems to work with the small, irregular substrates we use."

This comment was received on Thursday, October 04, 2001
"..Thank you!.....Your services and follow-ups were extraordinary. I wish that every company would have that attitude"

This comment was received on Tuesday, September 25, 2001
"I have received the items in good order. Thank you for your speedy delivery"

This comment was received on Tuesday, September 25, 2001
"Thank you for the notice. This is a very nice extra touch you provide for your customers. I am very impressed with your customer service department, as well as your products!"

This comment was received on Friday, September 14, 2001
"I have just received the spinner and I like the way you package it. I appreciate your help. Please forward my thanks…"

This comment was received on Thursday, August 16, 2001
"...I did indeed receive the duct kit. It's a little embarrasing [sic] hearing of the delivery from you long before hearing from my own receiving department! I really appreciate your message. The small details do count."

This comment was received on Wednesday, August 01, 2001
"...We've had nothing but good experiences with the two existing Laurell spinners in our laboratory. Thanks again for your attention"

This comment was received on Saturday, March 24, 2001
"...Also I would like to thank Andrea who was extremely helpful in this situation. She was continuously in search of a solution which would be acceptable to all of us. This speaks well of both your employees and your company and how you do business..."

2000

This comment was received on Saturday, October 07, 2000
"Hi Guys, Wanted to drop a line to say hello, give you my new email address, let you know that these rinser dryers are working well and to compliment you on this nice web page. Talk to you good people later!"

1999

This comment was received on Friday, September 10, 1999
"I just wanted to say that our new spinner works beautifully. My advisor was really impressed with its performance and versatility. I'm glad that I discovered Laurell Technologies."

This comment was received on Thursday, July 01, 1999
"Just wanted to let you know that the new lid assembly we purchased from you is now installed and working beautifully...Many thanks to you and your staff for all the help you gave."